How to Update Firmware for a ProDVX R23 Model

Description

This guide explains how to update the firmware on a ProDVX R23 model.

Requirements

• USB to Micro USB cable that supports data transfer
• Power adapter for the R23 model
• Burn Tools
• R23 firmware

Downloading the required files

To update the firmware on a ProDVX R23 model, both the Driver Assistance and RKDevTools are required:
Burning Tool

Afterwards, download the correct firmware for your device model:

APPC-10SLB/XPL R23 (RK3568)
Android 12

APPC-10SLBN/XPLN R23 (RK3568)
Android 12

APPC-7XPL R23 (RK3568)
Android 12

APPC-7XPLN R23 (RK3568)
Android 12

APPC-15XP R23 (RK3399)
Android 11

APPC-22XP R23, APPC-24X R23 (RK3399)
Android 11

APPC-32X R23 (RK3399)
Android 11

Updating the Firmware

1. Install the Driver Assistance tool on your workstation.
   
   
   When the installation is complete, press “OK” and close the program.
   
   
   
2. Open RKDevTools.exe and select the second tab “Upgrade Firmware”.
   
   
   
3. Select the option “Firmware” to upload the correct firmware file.
   
   
   
4. Once the firmware is uploaded, connect the device using your USB to Micro USB cable as follows:
   Remove the power source from the device.
   Press and hold the “+” button on the top of the device.
   Connect your USB to Micro USB cable to the device.
   Connect the power source to the device.
   Release the “+” button once RKDevTools shows the message “One Loader Device”.
   
   
   
5. Click the “Update” button to start the firmware update on the device.
   
   
   
6. On the right side of the screen, you can follow the update progress. Wait until the status shows “Success”, then close the program.
   
   
   
7. After powering on the device again, the tablet will display three options to enable or disable. Follow the next steps after pressing “Start” in the first window:
   Disable:
   
   
   Enable:
   
   
   Disable:
   
   
   After completing these steps, reboot the device.
   
   
8. After the firmware is successfully installed and the device reboots, go to:
   Settings > About Device
   Tap “Build Number” seven times until the message “You are now a developer” appears.
   
   
9. Next, go to:
   Settings > System > Developer
   Under “Debugging”, enable the following options:
   - USB Debugging
   - ADB Debugging over TCP
   
   
10. Install the following TEOS applications:
    - TEOS Cloud Control 1.4.68
    - TEOS Android Player 5.372
    - TEOS Control 1.58
    
    
11. After installing the TEOS applications, two additional settings must be configured for them:
    
    Settings > Apps > Special app access > Device Admin app → Enable TEOS Control.
    
    Settings > Apps > Special app access > Display over other apps → Enable all TEOS apps.
    
    

You have now successfully configured the R23 tablet for TEOS usage.